Shipping Policy

Welcome to PrakritPurity! We're delighted to have you explore our collection of natural beauty and skin care products. Our mission is to provide you with exceptional products and an equally exceptional shopping experience. Below, we've outlined our shipping process, handling of potential damages, and the steps we take to address any concerns you may have.

Shipping Process:

We currently offer shipping services exclusively within India (excluding the North-Eastern region and Leh-Ladakh). We want your order to reach you as swiftly as possible, and we work diligently to process and dispatch all orders within 1-2 business days from the date of purchase.

Estimated Delivery Times:

While we don't want to keep you waiting, please note that estimated delivery times can vary depending on your location within India. Although we don't list specific delivery timelines for different regions, rest assured that we're committed to getting your products to you in the timeliest manner possible.

Handling Potential Damages:

We understand the importance of receiving your products in pristine condition. To help us serve you better, we kindly request that you record a package opening video when you receive your order. In the unfortunate event that your package arrives with any damages, please reach out to us within 48 hours of receiving the package.

Reporting Damages:

To report damages, simply send an email to support@prakritpurity.com with the subject line "Damaged Order: [Your Order Number]." Include your order number, a brief description of the damage, and attach the package opening video. Our dedicated team will promptly assess the situation and work with you to find the best solution.

Addressing Concerns:

At PrakritPurity, your satisfaction is our top priority. Beyond damages, if you encounter any other issues such as receiving incorrect items or identifying address errors, please don't hesitate to contact us +91 9392648704. We're here to make things right for you.

Our Commitment:

Our brand is built on strong foundations of quality and customer satisfaction. Each product is carefully curated to bring out your natural beauty while offering you an exceptional pampering experience. We want you to feel confident in your purchase, knowing that our team is dedicated to addressing any concerns you may have.

Thank you for choosing PrakritPurity for your beauty and skin care needs. We're excited that we are part of your self-care journey.

Just in case, If you have any further questions or need assistance with any other concerns, please don't hesitate to reach out to us.

Warm regards,

Team PrakritPurity

Founder, 

MadhuriMahesh